Receivables Management

Traditionally, F&A Teams use a patchwork of applications to span their financial cycles. Due to the complexity introduced by disconnected systems and manual processes, finance executives’ lack the ability to measure and monitor collections efficiency leading to further AR performance degradation and a painful lack of visibility into Day Sales Outstanding (DSO).

Receivables Management of SRM product suite provides a single unified platform suitable for the F&A team to manage entire order-to-cash processes seamlessly for a scalable volume of global operations.

Receivables-Management-infographic

FEATURES

  • A 360-degree view of the customer account showing an account hierarchy, invoices, disputes, promise-to-pay with centralized logging of emails, events, tasks, notes, call logs in a single system.
  • Intelligent and prioritized task queue creation for the collecting agents to help them act swiftly on urgent items.
  • Automated collection communications like dunning, task reminders, escalations.
  • Actionable insights for senior management and holistic reporting around key collection metrics giving a real-time productivity update.
  • Creates prioritized task queues for collection agents through a configurable workflow system.
  • Easy integration with ERP, Accounting, and other systems.

BENEFITS

  • Maximize collector effectiveness leveraging intuitive user interface and automation.
  • Improved customer service due to an holistic view of the customer account and every interaction with the customer.
  • Valuable inputs and visibility for senior management in the form of insights and trend reports on credit risks and cash flow management, with particular benefit amidst increasingly more common remote work environments.
  • Closed loop analysis-feedback-action loop on process bottlenecks / efficiency improvement.
  • Incremental plug and play functionality with an improving level of bad debt write off and productivity gains.

TRANSFORM
YOUR ORDER TO CASH.

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