Exploring Innovative Artificial Intelligence (AI) platforms

Artificial intelligence is the concept of having machines “think like humans” — to perform tasks like reasoning, planning, learning, and understanding language. It is the ability to store large volume of data in the cloud and provide easier access to advanced algorithms. AI makes our platforms and systems smart enough to learn from our interactions […]

Salesforce Commerce Cloud Customizations – Taking a step further

This blog is in continuation to my previous blog “Exploring Salesforce Commerce Cloud” which was about Salesforce Commerce Cloud and explained steps to connect it to eclipse. In this, I’ll explain customer group, campaigns and promotions. As explained earlier, under Merchant Tools on Salesforce commerce cloud sandbox, we can Add a customer, create Customer Groups, […]

Getting started with Marketing Cloud

The Philosophy of providing complete customer satisfaction is marketing. Salesforce lets you achieve it through its family of products clubbed together into a single unit launched as “Marketing Cloud”. Marketing cloud consists of the following key products: Email Studio: It’s an email creation tool that help you quickly build and send emails. Connect with your […]

Dreamforce 2017 – Bigger, Better, Matured and definitely Special

Dreamforce 2017 is over, and we still can’t get over with the fact that Salesforce didn’t announce any new product lines. Wait a minute! Is it really true? Well partially yes, but that didn’t stop salesforce from impressing us with specialized products which enhances its current product line big time. We don’t need new products […]