How Agile development methodology benefits software projects ?

Fig-1: Agile SDLC Model What is Agile? Agile SDLC model is a combination of iterative and incremental process models in which customer satisfaction is the key point. Agile methods break the product into small incremental builds. These builds are also called as sprints. The life time of each sprints is about one to three weeks. […]

How to generate revenue just by having the right data

Smart companies these days are collecting social media data and developing their own listening programs to monitor buzz about their brand, their competitors and their industry, and they have access to audience insights to learn more about their customers and their brands. Social data can be use to generate revenue, as long as marketers know […]

Salesforce Communities – Drive More Sales and Deliver World Class Service

Salesforce provides Communities which is an online platform that helps in establishing rich collaboration between employees, customers, partners, suppliers and distributors. It is the best platform to share experiences and views on a product. Salesforce allows organisations to create communities according to their needs. They can create either public or private communities and connect diverse […]

Salesforce Service Cloud Console – An Effective Customer Service Solution

Service cloud console by Salesforce provides a customer service solution that is designed to offer very effective customer service activities from anywhere. Service cloud console is a Salesforce application for users who wants to work on multiple records at once or need to find, update and create records quickly. Service cloud provides a tabbed environment […]