Fig-1: Agile SDLC Model What is Agile? Agile SDLC model is a combination of iterative and incremental process models in which customer satisfaction is the key point. Agile methods break the product into small incremental builds. These builds are also called as sprints. The life time of each sprints is about one to three weeks. […]
Smart companies these days are collecting social media data and developing their own listening programs to monitor buzz about their brand, their competitors and their industry, and they have access to audience insights to learn more about their customers and their brands. Social data can be use to generate revenue, as long as marketers know […]
Salesforce provides Communities which is an online platform that helps in establishing rich collaboration between employees, customers, partners, suppliers and distributors. It is the best platform to share experiences and views on a product. Salesforce allows organisations to create communities according to their needs. They can create either public or private communities and connect diverse […]
Service cloud console by Salesforce provides a customer service solution that is designed to offer very effective customer service activities from anywhere. Service cloud console is a Salesforce application for users who wants to work on multiple records at once or need to find, update and create records quickly. Service cloud provides a tabbed environment […]
Salesforce Lightning Connect β Integrate and Access Data from External Data Sources. Lightning Fast!!
Salesforce lightning is the latest version of the Salesforce1 platform, but it is not new. Every customer that is using Salesforce1 is using lightning right now. It brings a new framework that offers the ability to build apps across devices using components. Building apps is now faster and easier than ever before. Salesforce lightning solves […]